Privacy Policy (PostyLab)
Effective Date: January 9, 2026
Last Updated: January 9, 2026
This Privacy Policy explains how QBIXOSFT COM (“PostyLab,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you access or use PostyLab (the “Service”), including our website at postylab.com.
By using the Service, you agree to the practices described in this Privacy Policy.
Contact: qbixsoftsupport@gmail.com
1) Scope
This Privacy Policy applies to information we process when you:
visit our website,
create an account,
connect third-party social accounts,
upload media or create/schedule posts,
communicate with support.
This Policy does not apply to third-party websites, apps, or social platforms you connect to PostyLab. Those services have their own privacy policies.
2) Information We Collect
A. Information You Provide
Account information: name, email address, username, password (stored in hashed form), organization/brand details.
Billing information: subscription plan, billing address details as applicable, payment status and transaction records (payment card data is typically processed by our payment provider and not stored by us).
Support communications: messages, tickets, feedback, and files you send to us.
B. Content You Create or Upload
post text/captions, hashtags, links,
images, videos, or other media you upload,
drafts, scheduled posts, and publishing settings.
C. Social Account Connection Data
When you connect a social media account, we may receive and store information required to provide the Service, such as:
account/page/channel identifiers,
profile or page metadata (as permitted),
access tokens/authorization credentials needed to publish or fetch data,
permissions/scopes you grant and connection status.
D. Automatically Collected Data
IP address, device identifiers, browser type, operating system,
usage data (pages viewed, actions taken, timestamps),
diagnostics and log data (errors, performance data),
approximate location inferred from IP (not precise GPS).
E. Cookies and Similar Technologies
We use cookies and similar technologies to:
keep you logged in,
remember preferences,
secure the Service,
measure performance and usage,
improve features.
You can control cookies through your browser settings. Some cookies are required for the Service to function.
3) How We Use Information
We use information to:
provide, operate, and maintain the Service,
connect social accounts and publish/schedule content as instructed by you,
process subscriptions and manage billing,
communicate with you (service updates, security notices, support),
monitor and improve reliability, performance, and user experience,
prevent abuse, spam, fraud, and unauthorized access,
comply with legal obligations and enforce our Terms.
4) Legal Bases (General)
We process personal information when it is:
necessary to provide the Service under our contract with you,
based on your consent (where required),
in our legitimate interests (e.g., security, preventing misuse, improving the Service),
necessary to comply with legal obligations.
5) How We Share Information
We do not sell your personal information. We may share information in the following situations:
A. Service Providers
We use trusted vendors to help operate the Service (e.g., hosting, email delivery, analytics, error monitoring, customer support tools, payment processing). These providers may process information on our behalf and must protect it.
B. Social Platforms and Integrations
When you publish or schedule posts, we send your content and relevant data to the third-party platform(s) you selected, as required to complete your request. The platform’s use of that data is governed by its own policies.
C. Legal, Safety, and Compliance
We may disclose information if we reasonably believe it is necessary to:
comply with law, regulation, legal process, or lawful request,
protect the rights, safety, and security of PostyLab, our users, or the public,
prevent or investigate fraud, security incidents, or technical issues.
D. Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business, information may be transferred as part of that transaction.
E. With Your Direction
We may share information when you instruct us to do so (for example, team member access, integrations you enable, or exporting data).
6) International Data Transfers
PostyLab may process and store information in multiple locations and may use service providers around the world. By using the Service, you understand that your information may be transferred, stored, and processed outside your country of residence. We take reasonable steps to protect information during international transfers.
7) Data Retention
We retain information only as long as necessary to:
provide the Service and maintain your account,
meet legal, accounting, or reporting requirements,
resolve disputes and enforce agreements,
protect the Service from abuse.
You can request deletion of your account data (see “Your Rights and Choices”). Some data may remain in backups for a limited period, and some records may be retained where required by law or for legitimate purposes (e.g., security logs, billing records).
8) Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no security system is perfect, and we cannot guarantee absolute security.
9) Your Rights and Choices
Depending on your location and applicable privacy laws, you may have rights such as:
accessing the personal information we hold about you,
correcting inaccurate or incomplete information,
requesting deletion of your personal information,
objecting to or restricting certain processing,
withdrawing consent where processing is based on consent,
requesting a copy of your information in a portable format.
How to Submit a Request
Email qbixsoftsupport@gmail.com with:
your account email,
the request you want to make,
any details needed to help us verify your identity.
We may request additional information to verify your identity and protect your account.
10) Communications
You may opt out of non-essential marketing emails by using the “unsubscribe” link in our messages. Service-related communications (e.g., security or billing notices) may still be sent when necessary.
11) Third-Party Services
The Service may integrate with third-party services (social platforms, payment providers, analytics). Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party practices.
12) Children’s Privacy
PostyLab is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us and we will take appropriate steps to delete it.
13) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version and update the “Last Updated” date. If changes are material, we may provide additional notice. Continued use of the Service after changes means you accept the updated policy.
14) Contact
If you have questions or requests related to this Privacy Policy, contact us at:
Email: qbixsoftsupport@gmail.com